Quality assurance at ALC

General

The ALC Board of Directors, Management Team and staff recognise the importance of continued commitment to quality assurance and continuous improvement at ALC. The design of the ALC quality assurance process is influenced by the structure, size, needs, objectives and key purpose of ALC. ALC aims to meet student, church, internal, organisational and external regulatory requirements within the context of providing excellence in the teaching and learning of theological studies.

The ALC Intranet-based Quality Policy and Procedures Manual [QPPM] has been developed to ensure:

improved effectiveness of teaching and learning

increased meeting of student needs and enhanced student satisfaction

continual improvement on processes based on objective internal and external audits

Linkages to strategic and operational planning at ALC

The ALC Quality plan includes:

how we plan at ALC

our strategic goals and objectives [currently under review]

operational strategies and implementation

the measures we'll use to monitor and evaluate progress towards achieving our goals and objectives

how we'll monitor, review and contribute to ongoing quality assurance and continuous improvement

Rationale

Quality at ALC aims to:

assist with understanding the ALC planning, monitoring and review processes

help make connections between daily tasks and the implementation of the Quality system

encourage responsibility for utilising and value adding to the Quality system

underpin our approach to work

help give structure, consistency and standards to what we do

influence our approach to planning, reviewing and modifying what we do

integrate planning and quality assurance

At ALC we:

have explicit objectives that we genuinely aim to achieve

act in ways that demonstrate our aim to achieve our objectives

periodically check how close we are to achieving our objectives

act on the findings of these checks

our objectives are clearly stated and understood [qualitative and quantitative]

Quality Assurance Team

ALC's Quality Assurance Team oversees the planning, implementation, monitoring, review and continuous improvement of the ALC quality system.

Quality understanding and implementation

ALC requires all staff to be familiar with and have an active knowledge of the ALC quality system. All staff must note and consistently implement new or amended policy, procedure, flowcharts and forms, as advised by the emailed Publication Advice Notification. All quality documents are to be accessed via the intranet electronic version. These also form the basis for all ALC website and other information.

Updated: 30/6/2008 [1.02]

See also:

Quality assurance at ALC